A Reputation for Exceptional Service
At Sterling Custom Homes we have a reputation for exceptional service that we have worked hard over our more than 25-year history to earn.
Our management team has a combined total of over 100 years of construction experience. In addition to our extensive construction experience, Duke McDowell and Bruce Herve are Certified Graduate Builders (CGB) and Duke has received his Graduate Master Builder (GMB). These certifications from the National Association of Home Builders (NAHB) require graduates meet prescribed standards of business practice, have proven track records of successful project management, complete a comprehensive education curriculum and have continuing education through approved NAHB courses. The NAHB believes these designations “provide benchmarks of business achievement that consumers can use to measure builders.” That “when you hire a CGB or GMB, you can expect an experienced builder committed to delivering a quality product” and that it shows “someone who is truly committed to the profession – and that could make the difference in a better house.”
We have curated a carefully selected image gallery of some our our favorite homes to give you an idea of what we can do and to inspire your imagination…
Committed to the Details
Duke personally walks every job site on a regular basis during the construction process.
In a weekly construction meeting, the entire Sterling staff gathers to discuss the status of each project and, from a team perspective, troubleshoot any problems that have arisen. Both during and after construction attention is given to even the smallest detail. Warranty items are promptly and professionally addressed by our in-house Warranty Manager.
Our commitment to customer care has not only earned us a sterling reputation in our industry and community, it has generated an exceptionally high level of customer satisfaction that is evidenced by the many customers for whom we have built second and third homes. We’d be happy to provide you a complete list of customers. We won’t “cherry-pick” a few for you to contact and encourage you to contact as many as you like.